Effective Date: November 8, 2025
Last Updated: November 8, 2025
At PinoyOnlineShop.co.uk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.
We collect personal information that you voluntarily provide to us, such as your full name, email address, phone number, billing and shipping address, and payment details when you place an order or contact us. We may also collect non-personal information such as your browser type, device information, IP address, and general website usage data to help us improve your experience and the performance of our website.
Your personal information is used primarily to process and deliver your orders, communicate with you about your purchases, and provide customer support. If you have subscribed to our updates, we may also send you promotional offers, product news, and special announcements. Additionally, we use aggregated, non-identifiable data to analyze trends, enhance our website, and improve our overall service.
We do not sell or rent your personal information to anyone. However, we may share necessary information with trusted third parties who assist us in operating our business—such as payment processors, delivery couriers, and IT service providers. These partners are required to handle your data securely and use it only for the purpose of providing their contracted services. We may also disclose information when legally required to do so or in response to valid requests from public authorities.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.
If you are located in the United Kingdom or the European Union, you have the right to access the personal data we hold about you, request corrections, request deletion, and withdraw your consent for marketing communications at any time. You also have the right to file a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated. To exercise any of these rights, please contact us at info@pinoyonlineshop.co.uk.
Our website uses cookies to enhance your browsing experience and analyze how visitors use our site. Cookies help us provide personalized features and improve functionality. You can manage or disable cookies through your browser settings, but please note that some website features may not function properly if cookies are turned off.
We take the protection of your data seriously and use secure servers, encryption, and other safety measures to ensure your personal information is protected. However, no method of online data transmission or electronic storage is completely secure, and while we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, or legal requirements. Updates will be posted on this page with the revised effective date, so we encourage you to check this policy periodically.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
📧 Email: info@pinoyonlineshop.co.uk
🌐 Website: https://pinoyonlineshop.co.uk
📍 Business Address: Pinoy Online Shop and Catering, 5 Pond Road, London, E15 3BD, United Kingdom
